apk 2 Privacy Policy – Your Data, Handled with Care

When you register an account with apk 2, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and your preferred payment method details in Philippine pesos. We also collect information generated through your use of the platform, such as login timestamps, device type, browser version, IP address, and your activity history including bets placed, games accessed, and promotions claimed. For identity verification purposes required under Philippine regulations, we may request a copy of a government-issued ID such as a PhilSys card, passport, or driver's licence. If you contact our support team at [email protected], we retain records of that correspondence to help resolve your query and improve our service. We do not collect sensitive personal information beyond what is strictly necessary for account management, regulatory compliance, and the delivery of a safe gaming environment for Filipino players.

The personal data we hold is used primarily to operate and maintain your apk 2 account, process deposits and withdrawals in PHP, verify your identity, and ensure that only eligible players aged 21 and above in the Philippines can access the platform. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to these policies — these communications are not optional as they are essential to the service. Where you have opted in, we may also send you promotional messages about current offers available on the Promotion page or new features in the game lobby; you can withdraw this consent at any time by contacting [email protected]. We analyse aggregated, anonymised usage data to improve platform performance, identify popular sports markets, and optimise the mobile experience for Filipino users. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

apk 2 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We share your data only in limited, necessary circumstances: with payment processors and banking partners who facilitate PHP transactions on your behalf; with identity verification service providers who assist us in meeting our regulatory obligations; and with technology partners who host or maintain the platform infrastructure, all of whom are bound by strict data processing agreements. We may also disclose your information to Philippine government authorities, law enforcement agencies, or regulators where we are legally required to do so, or where disclosure is necessary to prevent fraud, money laundering, or other illegal activity. In the event that apk 2 undergoes a business restructuring or acquisition, your data may be transferred to a successor entity, and you will be notified of any such change in advance. All third parties who receive your data are required to handle it in accordance with applicable Philippine data privacy law and our own security standards.

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations — typically a minimum of five years following account closure to satisfy anti-money laundering record-keeping requirements. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. apk 2 implements industry-standard technical and organisational security measures to protect your information, including encrypted data transmission, access controls that limit who within our organisation can view your personal details, and regular security reviews of our systems. While no online platform can guarantee absolute security, we take all reasonable steps to minimise the risk of unauthorised access, loss, or disclosure of your data. If you suspect that your account has been compromised, please contact [email protected] immediately so we can take prompt action to protect your information.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You may request access to a copy of the personal information we hold about you, ask us to correct any inaccurate or incomplete details, or request the deletion of your data where we no longer have a lawful basis to retain it. You also have the right to object to certain types of processing, including direct marketing communications, and to withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before withdrawal. To exercise any of these rights, please send a written request to [email protected] with your registered account email address and a description of your request; we will respond within 15 business days. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

apk 2 uses cookies and similar technologies to keep you logged in between sessions, remember your preferences, and ensure the platform functions correctly on your mobile device or browser. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period to improve your experience on return visits. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. You can manage or disable cookies through your browser settings at any time; however, disabling essential cookies may affect your ability to log in or use certain features of the platform. By continuing to use apk 2 after being informed of our cookie use, you consent to the placement of cookies as described in this policy. If you have questions about specific cookies used on the platform, please contact [email protected] for a full list.

apk 2 may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable Philippine law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players by email to the address associated with their account. We encourage you to review this page periodically so you are always aware of how your information is being handled. Your continued use of the platform after any changes have been published constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact [email protected] to request account closure. For any questions about this policy or our data practices, our support team is available at [email protected] and will be happy to assist you.